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Your Customer Service Experience Is Your Way In.
We're looking for driven people who know what it takes to solve problems, build relationships, and deliver results. If you've worked in customer service, sales, or B2B environments — you already have the foundation we need.
- Customer Service
- B2B Sales
- Call Centers
- Office Administration
- Industrial / Distribution
- Account Management
A Real Career, Not Just a Job.
Three clear milestones. Real accounts. A team that invests in your growth.
Customer Experience Rep
Learn our systems, build product knowledge, and master order management, CRM, and account communication.
Senior Account Rep
Take ownership of key accounts, drive outbound growth, and become the trusted resource your customers rely on.
Leadership
Mentor future team members, help shape our CX strategy, and grow with a company that rewards initiative.
What You'll Do & Bring.
A full-time, remote-eligible position at our corporate office in Baytown / Spring, Texas.
Your Responsibilities
- Create quotes, process sales orders, and handle payments accurately and efficiently
- Record and maintain customer contact info in our CRM
- Build and maintain strong customer relationships on behalf of the company
- Handle inbound calls and initiate outbound calls as needed
- Follow up on commitments to customers in a timely manner
- Monitor stock levels to support effective order handling
- Educate customers on FD products and services
- Identify and escalate customer issues to the right department
- Problem-solve on service issues and contribute to improvement strategies
What We're Looking For
- 2–3 years of customer service experience in a B2B or industrial distribution environment
- Self-starter with a task and process-driven mindset
- Strong problem-solving, analytical, and organizational skills
- Excellent time management and the initiative to exceed account expectations
- Proactive nature with a drive to deliver an unmatched customer experience
- Full Time – Exempt · Remote Work Qualified
- Reports to: Customer Experience Manager
Turn Your Skills Into a Career.
Competitive pay. Remote-eligible. A role where your work actually matters.
Start Your Application
Takes less than 2 minutes to complete.